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Crackling Media is a Melbourne based digital media marketing agency specialising in the hospitality and food & beverage industries.

Whether you're a restaurant, cafe, food producer, food retailer, wholesaler or distributor, we can assist in all your digital, social media, online and e-commerce marketing needs.

With our specialised focus in digital marketing for hospitality, food and beverage producers and distributors, we understand the unique requirements of your industry.

Get in touch with us today for a FREE 30 minute digital marketing strategy session.

    Who We Work With

    We specialise in the hospitality and food & beverage industries (retail, wholesale, and distributors) but our experience and successful recent projects span many other industries too, including:


    Restaurants, Cafes, Bars

    Retail and Consumer Goods

    Fashion, Homewares, Lifestyle, Food & Beverage

    Professional Services

    Finance, Education

    Health and Wellbeing


    Local Councils

    Metropolitan, Regional

    What We Do

    As a full-service digital media agency, we assist our clients by developing effective online strategies to provide a measurable return on investment.


    Brand strategy and guidelines, visual identity

    Creative and Design

    Website design, advertising and marketing campaigns, copywriting, photography and videography

    Digital Marketing

    Digital strategy, social media management, advertising, email and marketing campaigns, influencers

    Website Development

    Web design, Website development and management, Ecommerce websites, SEO, SEM

    Our Services include:

    • Digital Strategy Development: Business Analysis, Customer Research, Business Planning, Stakeholder Engagement, Training & Workshops

    • Digital Marketing: E-Commerce, Marketing Campaigns, Social Media, Email Marketing, Search Engine Optimisation (SEO) and Management (SEM), Lead Generation

    • Digital Advertising: Advertising Campaigns, Concept Development, Digital Content, Remarketing & Retargeting

    • Digital Communications & Platforms: Strategy Development, Digital Channel Assessment & Implementation, Email Direct Marketing (EDM), Website and UX Design, E-commerce Platforms & Tools

    • Digital Media: Digital Media Planning & Development, Content Ideation & Creation, Branding Design, Graphic Design, Visual Development (Photos, Video)

    Interested in knowing more?

    Get in touch with us

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    Thanh is an inspiring thought-leader, presenter and influencer in the digital space. Professional, knowledgeable, reliable and approachable; we would recommend Thanh Do to any regional or metropolitan Council or organisation looking to deliver digital media training, mentoring, hands-on sessions or digital marketing consultation and work.

    — E. Crameri

    I feel confident that we are getting an excellent return on the money spent. No energy is required from me and almost no involvement. I know that the content being put up is more effective that what I could think of. I know that when I finish work, exhausted, the rest of the evening is completely mine to do as I please.

    — M. Salem

    Owner of Maddox Cafe

    Crackling Media was an integral part of the online promotion of our newest cafe as we went through the process of opening our doors earlier this year. We were happy with their services and would recommend Crackling Media as an affordable and accessible means for other small businesses to consolidate and streamline their online presence in the ever evolving world of social media.

    — P. Vernuccio

    Owner of George Jones Eatery

    Crackling Media helped Supercharger establish a strong customer base by using social media and media coverage to alert customers to the options of healthy and delicious vegan food and turn them to advocates. I believe their work helped increase the business revenue as our customer base grew. I couldn’t be happier with the result Crackling Media achieved in such a short time. I believe that without it, Supercharger wouldn’t have had the traction we gained so quickly as a result of their work.

    — P. Mathis

    Owner of Supercharger Wholefood

    When it comes to competing in the saturated retail space, a significant online presence and presentation is key – and Crackling Media has helped us achieve both objectives by developing a website that was attractive with beautiful imagery, easy to navigate and functional by optimising the structure and speed, and responsive on all digital platforms and devices.

    — Anesley Clarke

    In addition to managing and growing The Black Toro and Sezar’s social media presence, Crackling Media has also helped our restaurants obtain significant press coverage thanks to their excellent public relations skills and vital media contacts. The Crackling Media team is always willing to go above and beyond, offering invaluable advice along the way. Crackling Media also played an integral role in promoting our newest restaurant, Shukah.

    — Garen Maskal

    Owner of Kalian Group